Returns & Exchange
Return and Exchange Policy
At Aneeq Modest Wear, we want you to love your purchase. If, for any reason, your item is faulty or damaged, we are here to assist you with returns and exchanges. Please carefully review our policy below to ensure a smooth and hassle-free process.
We take immense pride in the quality of our products, and your satisfaction is our top priority. We understand that sometimes things may not go as planned, and we are here to assist you with any issues you may encounter.
Due to the unique nature of each design and each piece being handmade we are unable to offer refunds or exchanges.
However, If there are any perceived defects, please contact us regarding this matter and we will thoroughly assess the issue.
In the unlikelihood of a faulty product please email us: support@aneeqmodestwear.com or dm us on Instagram @aneeq_modestwear.
Please include the following in your query:
Your order number,
your issue regarding the product
you may be asked to provide images if necessary.
**Timeframe for Returns and Exchanges**
You may request a return or exchange within 3 days of receiving a damaged or faulty item. To initiate a return or exchange, please follow the instructions provided [here](#) on our website.
**Requirements for Returns and Exchanges**
To be eligible for a return or exchange, your item must meet the following conditions:
1. **Sale Items:** Items purchased on sale are eligible for exchange only.
2. **Condition:** The item must be in the same condition as it was received.
3. **Unworn and Unwashed:** The item must be unwashed and unworn, free from any signs of wear.
4. **Original Packaging:** The item must be in its original packaging, with all tags and labels attached.
5. **Timely Shipping:** The item must be shipped within 3 working days of receiving approval for a refund or exchange.
**Shipping Costs**
Please note that the customer is responsible for covering the return shipment costs. We recommend using a trackable and insured shipping method to ensure safe and secure delivery.
**Evidence of Delivery**
In the event of a return or exchange, if requested, the customer must provide evidence of delivery to confirm that the item has been shipped back to us.
At Aneeq Modestwear, we value your satisfaction, and our aim is to make your shopping experience as enjoyable as possible. If you have any questions or concerns regarding our return and exchange policy, please don't hesitate to contact our customer support team at support@aneeqmodestwear.com. We're here to assist you and address any inquiries you may have.
Thank you for choosing Aneeq Modestwear. We look forward to serving you with the best in modest fashion.
